Terms Of Service
This website seafrogs.com.hk is operated by DIGITAL VIDEO LIMITED an official distributor of Seafrogs manufacturer Shenzhen Seafrogs Photographic Equipment Co. Ltd.. Throughout the site, the terms “we”, “us” and “our” refer to DIGITAL VIDEO LIMITED. DIGITAL VIDEO LIMITED offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of…
Privacy Policy
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Import Tax
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Hong Kong may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once…
Warranty
Products purchased from Amazon, AliExpress, eBay, or other marketplaces / third-party sellers are not supported by direct Seafrogs HK warranty / after-sales / customer support.
Return / Refund
Our return policy lasts 14 days. If 14 days have gone by since you received the product, unfortunately we can’t offer you a refund or exchange.
Shipping Policy
We ship worldwide from our main office in Hong Kong or our European warehouse to most countries by flat rate provided below and depending on the method of shipping you choose the estimated delivery time varies.
Customer Support
Products purchased from Amazon, AliExpress, eBay, or other marketplaces / third-party sellers are not supported by Seafrogs Hong Kong team after-sales support.