Dear All,

We have an Important announcement for all customers placing orders this month at our website!

As you all know December is the busiest month of the year because of winter holidays and during this time a lot of orders are made worldwide. Due to large number of packages circulating globally going from one place to another there will be unforeseen delays, not only because of winter holidays, but also due to Covid-19 preventive measures implemented by many countries. Please note that delivery time shown at our website is only estimated and does not include unforeseen delays mentioned earlier or guarantees the delivery within this period.

Please be aware of this information before placing an order at our website.

We appreciate every customer and thank you for taking a minute of your time to read this announcement!

We will be out of office from 25th December and be back on 28th December!

Please be aware that orders placed within this time will be shipped or the following days depending on the number of orders as it could be not physically possible.

If you have questions about shipping, Import Tax & VAT, Return & Refund, Warranty; please visit our policies for more information:

-          https://seafrogs.com.hk/pages/shipping-policy

-          https://seafrogs.com.hk/pages/import-tax-gst-vat

-          https://seafrogs.com.hk/pages/return-refund

-          https://seafrogs.com.hk/pages/warranty

If you are looking for spare parts, please visit spare parts collection:

-          https://seafrogs.com.hk/collections/spare-parts

-          https://seafrogs.com.hk/products/spare-o-ring

All other inquiries via e-mail, Instagram or Facebook messengers will be answered on December 28th or the following days.

For latest news, please visit our blog post - https://seafrogs.com.hk/blogs/news .